Thank you for your interest in working for Quality Matters.
Applications are only accepted for open, posted positions. You are encouraged to visit this page regularly for updates. Resumes or Applications submitted directly to QM managers, staff or after the noted cutoff date and time will not be considered. Upon submission of your application, you will receive a confirmation email.
Due to the high volume of applications QM receives, we regret that we are unable to reply to application status update requests. However, if you are selected for an interview opportunity, you will generally be contacted within two weeks of the position closing date.
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About QM
QM Quality Matters, Inc. (QM) is an international non-profit organization that provides the quality standards, professional development, course and program review, and certification for quality assurance in online learning. QM’s 1000+ members include community and technical colleges, colleges and universities, K-12 schools and systems, government agencies, corporations, and other education-related organizations. QM is best known for its design standards (Rubrics) for online and blended courses for higher education, continuing and professional education, K-12, and publisher provided courses. QM currently offers five sets of design standards (Rubrics) and manages a peer review process for each to evaluate and improve the quality of online and hybrid courses. QM runs an extensive program of face-to-face and online workshops and certification courses for faculty and education and training professionals, develops and maintains online tools to facilitate the course and program review process, and maintains a website and extensive web presence. The program holds an international quality assurance conference and regional user conferences annually.
Community Engagement Manager, HE/CPE
September 30, 2024
This position is responsible for developing and implementing strategies to increase member engagement in Quality Matters (QM), with a strong focus on member engagement with QM products, services, events and retention for Higher Education (HE) and Continuing and Professional Education (CPE) members. Please review the full job posting for complete details and application link.
Required Qualifications
- Master's degree with a minimum of three years of experience in member engagement, customer/client service, or related roles within a non-profit, education, or association environment.
- Experience with implementing QM in a higher education institution and/or in the Quality Matters Coordinator role.
Reports to the Director of Marketing & Engagement