Quality Implementation in Crisis and Improvisation

This conference was originally planned to be held in New York City, but we all find ourselves in a very different place and state of mind today. As the QM East conference winds down, this part of the program will open up a space to reflect on what the Covid-19 emergency measures have meant for quality initiatives across institutions (for better, for worse, and as yet to be seen!). How has this time of remote instruction shifted your thinking about the QM Rubric? Are some elements more important than others during a time of crisis? What tools have you used to communicate quality standards (QM checklist) and what have you decided is not as important? We'll present our own timeline for shifting from remote instruction back to digital learning and compare notes from this historic moment.