From Novice to Expert: Strategies for Faculty Support and Collaboration

This presentation describes the quality assurance (QA) efforts at Sacramento State to establish systematic support of faculty in designing and delivering high quality online and hybrid courses and developing infrastructures to sustain and institutionalize support. Using a logic model and training data, the QA team determined critical inputs and outputs to achieve their goals. A 3-tiered approach was implemented to meet the needs of novice, moderately-experienced, and highly-experienced faculty.