Collecting and Utilizing Student Feedback Data for Continuous Improvement

Aristotle once said, “Quality is not an act; it’s a habit.” The Ambassador, Crawford College of Business and Entrepreneurship, has made quality a habit by prioritizing student feedback to deliver high-quality online courses and programs. ACCBE utilizes a collaborative, open-communication approach to set the stage for creating a culture of quality focused on continuous improvement and student success. Student feedback obtained through module surveys, end-of-course evaluations, focus groups, learner outcome reports, and other survey measures have helped to promote quality assurance and continuous improvement across the College.