The Quality Matters community is growing at an exponential rate as schools reimagine how to infuse quality into the online and hybrid learning experience. But what does an institution do when its supply of QM support is greatly outweighed by faculty and departmental demand? When this occurred at one mid-sized liberal arts HBCU, the institution systematically changed its organizational framework and practices to meet its rapidly increasing needs. This session will examine how this institution utilizes the QM Rubric and associated professional development to develop master courses and program-specific training for high-quality course design and delivery. Furthermore, participants will delve into how the institution trains and empowers faculty as Quality Assurance Ambassadors in order to scale online learning quality efforts throughout the university curriculum. This session will also explore the use of student, faculty, and administrator data to inform design and instructional practices that promote online learner success.
When NCCU's faculty and departmental demand for QM outweighed its supply of trained personnel, the institution systematically changed its organizational framework and practices to meet its rapidly increasing needs. Join us as we explore how this institution utilizes the QM Rubric to scale quality across its curriculum by providing program-specific training, developing high-quality master courses, and empowering faculty as Quality Assurance Ambassadors.
