The “Setting Expectations & Learner Support: Helping Learners Be Successful” workshop addresses the importance of providing learners with online interaction guidelines, required policies explaining learner and instructor expectations, technology requirements and technical skills they will need, and how to locate and access Learner Support Services. Participants will create the following four statements during the workshop, “Netiquette Guidelines for Discussion Activities,” an “Attendance Policy,” a statement for “Technology Requirements and Skills,” and a statement about one of these Services (Technical, Accessibility, Student, or Academic Support).