Description
Continuous improvements is a cornerstone of QM. If you've ever wondered how QM determines how and when to roll out new workshops, a new certification, recertify roles or update professional development workshops, come to this session for a "look behind the scenes" of how QM ensures quality. HOw does QM measure success when new ventures liek web conferencing workshops are created? Why does QM ask facilitators to recertifity?
Presenter First Name:
Brenda
Presenter Last Name:
Boyd
Presenter Email:
brenda.boyd@qualitymatters.org
Conference
