Elevate Your Quality Assurance with QM Consulting

Searching for efficient ways to initiate, build momentum and scale the development of high-quality online courses and programs? Have leadership changes called for a realignment of strategic online learning goals? 

Work with quality assurance experts to unlock your institution’s winning QA strategy. Whether your institution is looking to establish, revitalize or elevate your online learning initiatives, they can create a consulting package that prioritizes institutional goals and leverages available resources. 

Full Packages

Contact us for an estimate.

Faculty & Student Success – Design & Teaching

Through curated professional development and implementation strategy sessions, our team assists you in developing a plan that maximizes instructor readiness, design quality and embedded student support. The deep focus is on achieving your institutional mission and goals for enhancing the scholarship of online teaching and learning and improved learner outcomes.

Quality Assurance – Design & Review

Receive critical guidance you need to unlock your QA potential as you prepare for annual evaluations, accreditation reviews and address recommendations for strategic improvements. Our team will help you harness the power of QA to build and scale internal online course design and review processes to achieve the results you need. 

Online Programs

Work with our team to craft an individualized plan to develop online programs that promote consistent quality across the curriculum and achieve growth in online learner enrollment, retention and completion. Receive expert guidance for strategically scaling the sustainable development and delivery of competitive online programs where quality can be marketed as a differentiating factor.

Customized Strategy Sessions & Presentations

Implementation Strategy Sessions

($1000 - $5500)

Strategy sessions with key online and/or administrative staff for targeted goal achievement.  Common topics include: creating internal QA processes, communicating QA efficacy with data, reflecting QA efforts in accreditation, faculty support and recognition,  regular and substantive engagement, and more.

Customized Presentations

($2000 - $3000)

Topical presentations and workshops customized to your institutional needs and context. Common topics include: QA impacts on retention and completion, best practices for online design and teaching, engaging online students, designing “Master Courses”, developing quality online programs, and more.


Meet the Team

Dr. Racheal Brooks

Dr. Racheal Brooks, Director of Quality Assurance Implementation Solutions at Quality Matters, leads QM's consulting initiative and provides targeted, individualized support to institutions committed to enhancing their online quality assurance implementation efforts. Dr. Brooks was formerly a Lead QMC for the University of North Carolina System and Director of e-Learning at North Carolina Central University. She has over fourteen years of experience teaching online and designing online courses and programs, as well as conducting research in the areas of  online instruction, learner success, curriculum development, culturally affirming and inclusive design, digital accessibility, program assessment, and online language instruction. Dr. Brooks has written and contributed to various publications including Course Design Considerations for Inclusion and Representation, Centering Learner Agency and Empowerment: Promoting Voice and Choice in Online Courses, and Eagle Access at North Carolina Central University: A Case in Strategic Institutional Accessibility. Her experience with implementing quality assurance and facilitating faculty and staff development for online student success make her uniquely suited to assist institutions in their quest for quality.

Bethany Simunich

Dr. Bethany Simunich, Vice President of Innovation and Research at Quality Matters, leads efforts to help institutions make data-driven, research-based decisions to implement QA best practices, support online faculty and staff, and promote online student success. During her twenty-plus years in higher education, she has held faculty roles for both in-person and online teaching, as well as educational technology, instructional design, and faculty development for online learning. As an online learning administrator, she has both created and managed processes and teams for instructional design and online faculty development. Dr. Simunich is also co-Director of the CHLOE Project (Changing Landscape of Online Education), which presents the unique perspective of senior leaders in online learning from U.S. higher education institutions, and co-author of High Impact Design for Online Courses (HIDOC) – the first instructional design model purpose-built for online modalities. She has presented over 100 keynotes, conference sessions, workshops, and talks on online learning topics, and has authored or co-authored over two dozen publications related to online learning and implementing online quality assurance.